OSOSS call center management system gets you to make a complete management of the most important link between your business and your customers.
You will easily get in touch with every customer. In addition to:
Don’t waste the paid time of your employees in calls.
Our professionals are skilled in doing warm and cold calling, and conducting through researches.
Let your employees relax and be more comfortable while doing their jobs
OSOSS personnel are available 24/7.
You won’t need of having full-time employees.
You can optimize marketing campaigns by measure, collect, analyze, and report phone calls.
OSOSS invoices system allows you to add refundable invoices to facilitate the process of returning materials and returns to suit your business.
Add your clients directly and save their details in the system right away
Add multiple addresses for each client and select the preffered one
Choose the preferred date and time for executing the order
Generate a payment link and send it directly to your client
Get an intelligent average handle time and average holding time
Plan ahead your peak days, hours, … to prevent customer frustration
Keep a documented voice call for future analysis to understand your customer’s needs
Import information from all communication channels
